Service Coordination

What is Service Coordination?

Service Coordination places a qualified individual in your community to help elderly and disabled residents access services and programs they may need. A Service Coordinator is on site to offer assistance and information, make referrals, promote healthy lifestyles and wellness, encourage common interests and activities, and improve quality of life.

For an in-depth discussion on how the Service Coordination program can work for you and your residents call Merritt Sessor at 1-800-582-7277.

Service Coordination Helps Residents:

  • Find help with transportation, chores, or housework
  • Find medical help if needed
  • Sort through insurance forms and paperwork
  • Access financial help if needed and if possible
  • Work through life’s ups and downs
  • Deal with family crisis
  • Become more active both physically and mentally
  • Resolve conflicts
  • Enjoy being a resident of the community

Service Coordination Helps Apartment Managers:

  • Maintain daily schedules without interruption from resident health issues or personal crisis.
  • Ensure population social service needs are met.
  • Avert a potential vacancy issue.
  • Enhance “quality of life” in your community.
  • Market your community to potential residents.
  • Develop a sense of community involvement and participation for residents.
  • Create opportunities to provide beneficial relationships with the community at large.

The Area Agency on Aging District 7, Inc. provides:

  • Professional, trained staff
  • OSHIIP (Ohio Senior Health Insurance Information Program) certification
  • In-services and trainings for apartment managers, provided free of charge or at reduced rates
  • Mediation of tenant concerns
  • Monthly newsletters
  • Information centers
  • Assistance researching funding options for service coordination

If you would like to ask a specific question or schedule an appointment about this program, you can contact us toll-free at 1-800-582-7277.